Help centre Families Coaches Support

Littles Baby Tracker

Help for families and coaches

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features:02_profiles_settings_and_account_lifecycle

Profile, settings and account management

Use your account settings to keep personal details current, choose how the app looks, manage messages from Littles Baby Tracker and control your account.

Who this guide is for

  • Signed-in family members.
  • Signed-in coaches using the mobile app or coach portal.

Baby details are managed separately. See Baby profiles and switching.

Update a family profile

  1. Open the Family Home menu and choose Edit Profile.
  2. Update your name or relationship to the baby.
  3. Add, replace or remove your profile image if needed.
  4. Save your changes.

Your email address is shown for reference but cannot be changed in this editor. Profile images are kept private and are shown only to people who are allowed to view your account.

Update a coach profile

In the mobile app, open the coach menu and choose Edit Profile. In the coach portal, open the account area. You can update your coach name, practice name and profile image. Your sign-in email is read-only.

If an image fails to upload, your existing profile remains available. Try again with a supported image file and a stable connection.

Change appearance and timezone

Open Settings from the family menu to change the app appearance or family timezone.

  • You can choose a timezone from the list or use the timezone detected by your device.
  • The family timezone controls day boundaries and the times shown to your coach.
  • Changing it affects future display and recording. It does not rewrite the dates or timezone saved with older activities.

Choose which messages you receive

The communication settings contain separate choices for:

  • hints and tips;
  • app updates and new features; and
  • promotions and offers.

Each choice is optional and can be changed independently. If saving fails, your choices remain on screen so you can try again.

Change your password

  1. Open the password option from Settings or the coach account area.
  2. Enter your current password.
  3. Enter the new password twice.
  4. Save the change.

The new password must contain at least eight characters, and both new-password entries must match.

Terms and Privacy are available from the family menu. If a document does not display inside the app, use the option to open it in your browser.

Sign out

Choose Logout from the account menu. Signing out does not remove your profile, babies or care history.

Permanently delete a family account

Account deletion cannot be undone. It removes the family profile, babies, activities, allergy ladders and coach access.
  1. From Family Home, open the menu and choose Delete Account.
  2. Read the warning carefully.
  3. Enter the email address of the signed-in account.
  4. Type DELETE exactly as shown.
  5. Confirm the deletion.

The app signs you out when deletion finishes. This family self-service option is not shown while a coach is viewing a family. Coaches currently do not have a self-delete option in the coach portal.

If something goes wrong

  • Save is unavailable: check that required name or practice fields are not blank.
  • Image is rejected: choose an image file rather than a document or unsupported file type.
  • Password will not save: confirm the current password, use at least eight characters and make both new entries match.
  • Timezone has not changed: the save option stays unavailable until you choose a different timezone.
  • Deletion is unavailable: the email must match the signed-in account and DELETE must be entered exactly.